TERMS OF USE

1. General Provisions

These Terms of Use define how the Aurenstone platform can be used.

By using the site, you confirm you have read, understood, and accepted these terms.

Use of the platform is governed by the laws of the Republic of Türkiye.

2. Nature of the Platform and Scope of Services

Aurenstone is a personality-based crystal recommendation platform that combines profile content with shopping flow.

The service is intended to support the user journey from quiz results to product suggestion and checkout.

3. Services Provided

• Personality profiling and result generation
• Profile and crystal recommendation pages
• User account, diary, and profile management
• Support for orders, campaign access, and customer communication

4. Account Creation and Security

Users must provide accurate, complete information, protect their account access, and not share credentials.

The company may suspend or restrict accounts with fake, abusive, or suspicious activity.

5. User Conduct

• Use platform content lawfully and respectfully
• Do not publish misleading, illegal, or health-related claims as facts
• Do not use the platform for fraud, spam, or unauthorized automation
• Protect your account and any linked personal data

6. Company Obligations

• Provide accurate and current company and contact information
• Maintain the platform with reliable and up-to-date content
• Deliver support and account tools with professional care
• Avoid using deceptive commercial statements

7. Prohibited Uses

• Using fake or third-party credentials
• Unauthorized account access or abuse
• Spam, bots, malware, or malicious tooling
• Hate speech, violent content, or rights violations

8. Intellectual Property

Rights to the platform design, software, and branding belong to Aurenstone.

For content created or uploaded by users, rights remain with the user unless a written transfer is agreed.

9. Product Experience and Liability Regime

The platform covers recommendation and checkout support flows; sellers and providers are responsible for product claims.

In case of product quality, authenticity, warranty, or logistics issues, relevant supplier terms apply.

10. Advertising, Promotion, and Disclosure

Sponsored or promotional content must follow legal disclosure requirements.

Hidden advertising, unverifiable health claims, or unlawful promotions are not allowed.

11. Limitation of Liability

The platform provides recommendation, user, and checkout support features; it is not the direct issuer of independent commercial guarantees for third-party product claims.

Liability for technical failures, access issues, and indirect damages is limited to what mandatory law allows.

12. Suspension and Termination

Accounts may be suspended or terminated in cases of misconduct, unlawful content, security incidents, or operational risk.

13. Personal Data and Privacy

Personal-data rules are described in the Privacy Notice and related documents.

14. Changes

The company may update these terms from time to time; the latest published version is effective on the site.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Türkiye.

Disputes are subject to Istanbul Central Courts and Enforcement Offices.

16. Contact

For questions, requests, or notices, use [email protected].

Address: Istanbul, Türkiye